Privacy Policy for Aqua Revival

Aqua Revival, operating from 720 Clementi West Street 2, Singapore, 120720, is committed to protecting the privacy and security of your personal data. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our online platform, purchase products, book services, or interact with us. This policy applies to all visitors, users, and customers of Aqua Revival.

1. Information We Collect

We collect various types of information to provide and improve our services, including:

• Personal Identification Information: Name, shipping address, email address, phone number, and payment information (e.g., credit card details, securely processed through third-party payment gateways) when you make a purchase, book a service, or create an account.
• Demographic Information: Information such as age, gender, and fishing experience if voluntarily provided, to help us tailor our offerings.
• Transaction Data: Details about products and services you have purchased from us, including history of rentals, tour bookings, and workshop attendance.
• Usage Data: Information about how you access and use our online platform, such as your IP address, browser type, operating system, referral sources, pages viewed, and the dates/times of your visits.
• Communication Data: Records of your communications with us, including customer service inquiries and feedback.

2. How We Use Your Information

We use the information we collect for various purposes, including:

• To Process Orders and Bookings: To fulfill your purchases of fishing gear, bait and tackle, apparel, and to manage your boat rentals, guided tours, and workshop registrations.
• To Provide and Maintain Our Services: Operating our e-commerce platform and enhancing the functionality of our services.
• To Improve Our Products and Services: Analyzing usage patterns and feedback to understand customer preferences and develop new offerings.
• To Communicate With You: Sending order confirmations, updates, marketing communications (with your consent), and responding to your inquiries.
• For Marketing and Promotional Purposes: To inform you about special offers, new products, and events that may be of interest to you, based on your preferences. You can opt-out of these communications at any time.
• For Security and Fraud Prevention: To protect our online platform and customers from fraudulent activities and unauthorized access.
• To Comply with Legal Obligations: Adhering to applicable laws and regulations.

3. Sharing Your Information

We do not sell your personal data. We may share your information with third parties only in the following circumstances:

• Service Providers: We may engage third-party companies and individuals to facilitate our services (e.g., payment processors, shipping companies, IT service providers, marketing platforms). These third parties have access to your personal data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
• Business Transfers: In the event of a merger, acquisition, or asset sale, your personal data may be transferred. We will provide notice before your personal data is transferred and becomes subject to a different Privacy Policy.
• Legal Requirements: We may disclose your personal data if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
• With Your Consent: We may disclose your personal data for any other purpose with your explicit consent.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. We use secure servers, encryption, and firewalls to safeguard your information. However, no method of transmission over the Internet or method of electronic storage is 100% secure.

5. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

6. Your Data Protection Rights under GDPR

As a user, you have certain data protection rights. We aim to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data. These rights include:

• The right to access: You have the right to request copies of your personal data.
• The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
• The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
• The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
• The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
• The right to withdraw consent: You also have the right to withdraw your consent at any time where Aqua Revival relied on your consent to process your personal data.

To exercise any of these rights, please contact us using the details provided below.

7. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us. If we become aware that we have collected personal data from children without verification of parental consent, we take steps to remove that information from our servers.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "effective date" at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Aqua Revival

720 Clementi West Street 2

Singapore, 120720

Singapore